About us

Connect with customers through their preferred messaging apps to build loyalty and improve satisfaction.

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Providing Effective Communication Between Businesses and Customers

Since 2008, the ICS Mobile team has supported businesses as a CPaaS communication partner. Our expertise in conversational messaging helps improve customer engagement and streamline interactions. As one of the leading CPaaS providers in India, we focus on interactive channels that help businesses communicate effectively and build stronger customer relationships. Our experience positions us among CPaaS providers in India helping organizations improve their customer communication.

The ICS Mobile Team

Meet the dedicated team at ICS, where collaboration and innovative thinking drive our work every day.

Abhishek Agarwalla

Abhishek Agarwalla

Cheif Executive Officer

Himansu Doshi

Himansu Doshi

Chief Technology Officer

Nandhini T

Nandhini T

Senior System Engineer, Linux

Arun D.M

Arun D.M

Tech Lead - Web UI/UX

Helping Organizations Communicate Securely, Efficiently, and Instantly

Who Are We

ICS is a trusted CPaaS communication partner offering seamless integrations, A2P SMS gateways, WhatsApp messaging, RCS, voice, email, customer engagement tools, games, and chatbots. Our Enterprise Messaging Solutions and CPaaS Solutions for Business help companies connect with customers through interactive communication channels. With years of industry experience, we focus on improving customer experiences through effective messaging.

As an ISO-certified business, ICS Mobile aims to provide secure and fast messaging services. We cover 70% of the retail market and support 350+ brands, providing operational assistance and managing communication channels across diverse products. Our Omnichannel Communication Platform brings multiple messaging options together to support business communication needs. As an A2P SMS Gateway Provider, we also support businesses with reliable messaging infrastructure.

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Life at ICS Mobile

At ICS Mobile, our mission includes supporting our employees' growth. We encourage team members to develop decision-making, problem-solving, creativity, and goal-setting skills. Collaboration, fresh thinking, dignity, and mutual respect make ICS more than an organization; they make it a family.

Join our inclusive workplace, where everyone has the opportunity to grow. Explore available opportunities and become part of the ICS team.

Our Journey

2012
ICS Mobile Pvt Ltd was founded by two individuals.
2014
ICS Mobile Pvt Ltd grew from two founders to a team of 20 employees.
2017
ICS Mobile Pvt Ltd continued expanding, reaching a team of 60 employees.
2021-2022
ICS launched new services, including WhatsApp and RCS, strengthening its Omnichannel Communication Platform and expanding its Enterprise Messaging Solutions.
2023
ICS Mobile Pvt Ltd received awards for Top Influential Business Leadership and Emerging CPaaS and Messaging Platform.
2023
ICS Mobile Pvt Ltd expanded its presence in Delhi, extending its reach as one of the established CPaaS providers in India.

Renowned Brands Trust Us

Supporting campaigns and helping businesses engage thousands of customers through our Omnichannel Communication Platform and CPaaS Solutions for Business.

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Awards

We are proud to be recognized for our commitment to excellence. These awards reflect our focus on innovation, quality, and reliable service as an A2P SMS Gateway Provider.

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